Terms And Conditions
These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of the TryGulf website (the "Service") operated by TryGulf ("us", "we", or "our").
Please read these Terms and Conditions carefully before using our Service.
1. Accounts
When you create an account with us, you must provide us with accurate, complete, and up-to-date information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
2. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of TryGulf and its licensors. The Service is protected by copyright, trademark, and other laws of both the UAE and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of TryGulf.
3. Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by TryGulf.
TryGulf has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that TryGulf shall not be responsible or liable, directly or indirectly, for any damage or loss.
Refund Policy
Thank you for choosing TryGulf for your travel needs. We strive to provide exceptional service and unforgettable experiences. However, we understand that there may be circumstances where you need to cancel your booking or request a refund. Please read our refund policy carefully before making a booking.
1. Cancellations and Refunds
1.1. Cancellation by Customer: If you wish to cancel your booking, you must notify us in writing at least 2 weeks before the scheduled departure date. Cancellations made within this period may be subject to cancellation fees.
1.2. Cancellation by TryGulf: In the unlikely event that we need to cancel your booking due to unforeseen circumstances, we will offer you a full refund or an alternative booking, whichever you prefer.
2. Refund Eligibility
2.1. Non-Refundable Fees: Some fees, such as booking fees or service charges, are non-refundable.
2.2. Refund Processing Time: Refunds will be processed within 2 weeks of receiving your cancellation request. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.
3. How to Request a Refund
To request a refund, please contact our customer service team at [email protected] with your booking details and reason for cancellation. We will process your request as soon as possible.
4. Contact Us
If you have any questions about our refund policy, please contact us at [email protected]. We are here to assist you.